Every Journey Starts With That
First Step

Let's take it together.

Ready to get started or ask some more questions?

Reach out today to talk with our administrative staff about which counselor would be the best for you and schedule your first appointment!


Whether you are looking for support for yourself, you and your partner, or members of your family, we are here.

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Address

Natural Balance Counseling

The Woodlands: 21 Waterway Ave Suite 300 The Woodlands, TX 77380

Contact

Hours

Monday-Friday

9:00AM – 6:00PM

Where to find us and parking

The Woodlands Location

When you enter the building from Waterway Avenue, take the elevators on your left to the 3rd floor. The front desk staff will greet you and let us know of your arrival. Please make yourselves comfortable in the waiting room, and we will come forward to escort you back to the office.

Parking: Free parking is available along the street and down Waterway Avenue across the canal. There is also a paid parking garage near the office building (we do not validate parking tickets for the attached garage).

 

Your Rights as a Consumer

Requesting Your Health Care Records

  • You have the right to request a copy of your health care records from us.

  • Requests must be made in writing and may be submitted in person, by mail, by email, or through a patient portal if available.

  • We may ask you to complete an authorization form. Records are provided according to Texas law.

Please contact our office if you need help requesting your records.

Contacting the Health and Human Services Council

You may contact the Texas Health and Human Services Council by visiting the Council’s Contact Us webpage.
– The page includes phone numbers, email options, and online forms.

Filing a Consumer Complaint

You may file a consumer complaint with the Texas Office of the Attorney General through the Consumer Protection webpage.
– Follow the instructions on the website to submit a complaint online.

If you have questions about House Bill 4224, email HCR_PRU@hhs.texas.gov.